A “technical issue” at British Airways has delayed flights, reportedly for hundreds of passengers.
Journey journalist Simon Calder mentioned on X: “British Airways IT system failure is causing delays of 1-2 hours on many BA flights this evening… As delays build up I fear there will be cancellations tonight/tomorrow.”
In a press release on Monday night, British Airways mentioned flights have been “currently operating, but are experiencing delays” and that its groups have been working to “resolve a technical issue affecting some of our systems”.
Later they mentioned it had been resolved: “Our teams worked hard to resolve an issue we experienced for a short time earlier this evening.
“We have apologised to clients for delays to their flights and ensured they have been in a position to attain their locations as deliberate.”
Earlier media studies advised dozens of flights have been grounded and that communications methods have been affected.
One X consumer pictured folks queueing on the tarmac in Verona, Italy. “What has happened to the nations airline? Not fit for purpose,” they mentioned.
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Replying to a different X consumer BA mentioned: “Our website is down. We are doing all we can to return online as soon as possible.
“Hopefully not too lengthy earlier than the Captain has his load sheet. Thanks in your understanding. Have a superb journey when it’s secure so that you can be airborne.”
A spokesperson for Heathrow Airport mentioned: “We are aware of a technical issue that British Airways are investigating, and we will be working with them to provide updates to passengers as soon as they are available. Heathrow systems are operating as normal.”
In June many British Airways (BA) flights in Heathrow have been delayed by a number of hours by a “technical fault” with baggage dealing with.
BA mentioned there had been a “temporary technical fault” which had disrupted its baggage system on the airport and had apologised for the issues it brought on.
In January “intermittent issues” with the airline’s app and web site meant clients couldn’t entry them.
BA’s buyer rating for long-haul flights was the joint third lowest out of 17 carriers analysed by Which? in February.
