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Reading: M&S tech chief leaves months after cyber assault value it £300m
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Michigan Post > Blog > Business > M&S tech chief leaves months after cyber assault value it £300m
Business

M&S tech chief leaves months after cyber assault value it £300m

By Editorial Board Published September 11, 2025 2 Min Read
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M&S tech chief leaves months after cyber assault value it £300m

The Marks & Spencer (M&S) govt answerable for its know-how operate is leaving the retailer months after a devastating cyber assault which disrupted its methods at a price of a whole bunch of thousands and thousands of kilos.

A former WPP and BT Group govt, Ms Higham was employed by M&S early final yr.

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Her departure was introduced in an inside memo circulated on Thursday.

In it, the corporate stated she was “stepping back from her role”.

“Rachel has been a steady hand and calm head at an extraordinary time for the business, and we wish her well for the future”.

Extra on Marks And Spencer

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2:47

July: 4 arrested over cyber assaults

The April cyber assault on M&S, which was performed by a gaggle referred to as Scattered Spider, introduced its on-line operations to a halt, underlining the rising risk posed by such incidents.

Its click-and-collect service is now again up and operating, and the retailer expects a part of its prices to be lined by insurance coverage.

It was unclear who would succeed her within the function or whether or not she can be eligible for a payoff.

An M&S spokeswoman confirmed on Thursday that the memo was real however refused to remark additional.

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