LANSING, Mich. (WLNS) — Shoppers Vitality’s energy outage map might be taken offline briefly to improve the system.
Officers from the vitality firm say the map system will go offline Monday, November 18 at 7 p.m. and may very well be offline till Tuesday, November 19 at 3 p.m.
Prospects of the corporate won’t be able to report or monitor outages by way of the system through the outage, the corporate studies in a information launch. Prospects experiencing an influence outage are requested to name 800-477-5050. The corporate says it’ll have customer support representatives obtainable in addition to restore groups ready through the deliberate improve.
The map of Shoppers Vitality outages as of Aug. 24. (FILE/WLNS)
“We wish to thank our clients prematurely for his or her persistence. We’re working to supply world-class service, and this improve will assist us create a greater system that continues to supply real-time info to the general public 24/7/365,” says Aaron Rajda, Shoppers Vitality’s vice chairman and chief digital officer, in a information launch.
Officers report that the corporate might be monitoring climate patterns and if there’s a risk that would affect the ability grid and energy supply, the upgrades might be delayed.
