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Michigan Post > Blog > Business > WH Smith boss quits after accounting blunder
Business

WH Smith boss quits after accounting blunder

By Editorial Board Published November 19, 2025 4 Min Read
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WH Smith boss quits after accounting blunder

The boss of WH Smith has resigned with fast impact after an accounting failure prompted the retailer to slash its revenue forecasts.

WH Smith mentioned that Carl Cowling, its chief government of six years who had presided over the sale of the corporate’s UK excessive avenue enterprise earlier this 12 months, provided to go after an impartial overview into an overstatement of earnings revealed in August.

Specialists from Deloitte discovered WH Smith’s North America division – its key space for progress – had been recognising provider revenue incorrectly.

Cash newest: A combined image for inflation

It recognized weaknesses within the composition of the North America finance workforce, WH Smith mentioned, together with inadequate techniques, controls and overview procedures.

The corporate mentioned that, in consequence, it now anticipated group headline buying and selling revenue for its monetary 12 months of between £100m-£110m, down almost 55% on the earlier 12 months.

Revenue in North America was forecast to fall to between £5m-£15m – down sharply on the £55m forecast earlier than the accounting errors had been first flagged.

The corporate apologised for the shortcomings, which had resulted in a drop in its share worth of just about 50% since August.

The board, WH Smith mentioned, was targeted on rebuilding belief and profitability.

Andrew Harrison, head of WH Smith’s UK division, will act as interim CEO.

Shares rose by greater than 4% throughout morning commerce as buyers digested the corporate’s replace.

Mr Cowling mentioned of his departure: “Whilst the issues identified in the Deloitte review arose in our North American division, I recognise the seriousness of this situation and as Group CEO feel it is only right that I step down from my position.

“It has been a privilege to guide WH Smith for the previous six years as CEO.

“During this time, we have guided the Company through the unprecedented challenges of the pandemic, pioneered our highly successful one-stop-shop for travel essentials, and completed the divestment of our High Street and online businesses.

“I wish to thank the complete workforce for his or her help, and I want them effectively.”.

Commenting on the turmoil at the company Dan Coatsworth, head of markets at AJ Bell, said: “No chief government goes to outlive an episode as catastrophic because the one which wiped £594m off the worth of WH Smith.

“Carl Cowling was clinging on to his job the second WH Smith announced an accounting setback in the summer, and now he’s done the decent thing and stepped down.

“Even when Cowling hadn’t resigned, his credibility at WH Smith was shattered by the dimensions of worth destruction straight after promoting the UK excessive avenue enterprise.

“That strategic shift was meant to be a defining moment for the company, but it has gone down in history for the wrong reasons.”

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