Tens of 1000’s of Vodafone customers are reporting issues with their web
The outages started on Monday afternoon, based on the monitoring web site DownDetector, which reported greater than 130,000 points with Vodafone connections.
A spokeswoman for the corporate mentioned: “We are aware of a major issue on our network currently affecting broadband, 4G and 5G services.
“We recognize our prospects’ persistence whereas we work to resolve this as quickly as attainable.”
The corporate has greater than 18 million UK prospects, with practically 700,000 of these utilizing Vodafone’s residence broadband connection.
Vodafone customers vented their frustration on social media.
“It’s like Vodafone has just been wiped off the earth. Not a single thing works,” mentioned one X person.
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Vodafone customers had been proven an error message when attempting to entry the web supplier’s app
The Vodafone app additionally seemed to be down for customers, with the corporate’s web site briefly taking place too.
“There’s Vodafone down and then there’s Vodafone wiped off the face of the f***ing planet,” posted one other X person.
Jake Moore, world cybersecurity advisor at ESET, mentioned the outage exhibits how reliant we’re on fashionable infrastructure like cell networks.
“Outages will always naturally raise early suspicions of a potential cyber incident, though current evidence points more towards an internal network failure than a confirmed attack,” mentioned Mr Moore.
“The sudden outage, combined with the inability to access customer service lines, mirrors classic symptoms of a distributed denial-of-service (DDoS) attack, where attackers overwhelm the network so the site or systems collapse.
“Nevertheless, malicious or not, this as soon as once more highlights our heavy reliance on digital infrastructure, particularly in an age the place we more and more depend upon cell networks for every thing,” he mentioned.
“Ultimately, resilience is essential, whether the cause is a direct cyberattack, a supply chain issue or a critical internal error.”
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